About Us
Based in San Diego, California, Pacific Pearl Hotels (PPH) is one of the nation's leading independent hotel companies. With a portfolio of 23 properties totaling over 6,500 rooms, PPH operates across the United States and employs more than 3,200 hospitality professionals.
Our Mission
At Pacific Pearl Hotels, our mission is to reimagine hotel management by blending timeless hospitality with forward-thinking innovation. We create spaces that honor local culture, elevate guest wellbeing, and deliver lasting value for owners and partners. Guided by sustainability, empowered by technology and data, and inspired by our deep hospitality roots, we aim to be more than operators — we are storytellers of place, architects of experience, and stewards of long-term growth.
Our History
With over 35 years of legacy in hotel ownership and operations, Pacific Pearl Hotels (PPH) brings a uniquely experienced perspective to managing hotels. While rooted in decades of proven success, we operate with a forward-looking mindset—constantly evolving, adapting, and innovating to meet today 's dynamic hospitality landscape. We identify opportunities for growth and deliver tailored solutions that drive rapid operational revival. Our approach consistently enhances cash flow, strengthens profitability, and ensures long-term stability across our diverse portfolio.
The Leadership Strength of PPH
Michael Gallegos, CHA, is the President and CEO of Pacific Pearl Hotels, LLC (PPH), based in San Diego. Since its founding, PPH has acquired over $4 billion in hotels and resorts across the U.S., Spain, and Mexico. The company owns and operates 23 properties with over 6,500 rooms and employs more than 3,200 people. Its portfolio includes both independent and branded hotels, with affiliations spanning major brands like Marriott, Hilton, Hyatt, Choice, Accor, Best Western and Home2 Suites Wyndham.
Gallegos earned his Bachelor's degree from the University of New Mexico, where he served as Student Body President. He also led the American Student Association, representing six million students nationwide. Beginning his hospitality career at age eleven, he is now a Certified Hotel Administrator and was named Ernst & Young’s National Entrepreneur of the Year in 2004. He has served on advisory boards for Wells Fargo and the University of San Diego School of Business.
Michael Gallegos, CHA
CHA is President and CEO
Pacific Pearl Hotels, LLC (PPH).
Financial Strength
Pacific Pearl Hotels partners with opportunistic, quality-oriented investment capital institutions and high net worth individuals. Previous and current partners include Morgan Stanley, Merrill Lynch, GE Capital & GE Real Estate, Prudential Real Estate Advisors (PRISA Fund), ING Apollo Real Estate Advisors and Glenmont Capital Management.
Balanced Focus
Pacific Pearl Hotel's philosophy is to challenge, motivate, inspire and reward our associates. We pride ourselves in providing the best care for our guests, and creating the most positive and memorable experiences possible for all of our associates.
Guest Experience
At Pacific Pearl Hotels, we go beyond great service to create unique and memorable moments that make every guest feel truly seen and valued. From personalized touches to thoughtful details that anticipate needs, our approach ensures each stay feels special, genuine, and unforgettable.
Careers with PPH
At Pacific Pearl Hotels, we want our hotels to be the best they can be, and we want our guests to be satisfied. To achieve that goal, we seek out the most qualified individuals available to help us strengthen our presence in the hospitality industry.
We believe attitude is everything. A positive, can-do mindset is just as important as experience. Our team culture is built on collaboration, dedication, and the belief that great service begins with the right outlook.
We offer competitive salaries, comprehensive benefits, and opportunities for advancement in an exceptional team environment. We are committed to promoting from within, creating clear pathways for long-term career growth so our people can continue to thrive with us year after year.
Industry Relationships
In addition to building a successful network of independent hotels, boutique properties & resorts, Pacific Pearl Hotels has developed long-term relationships with internationally recognized hotel companies. Our hotels are winners of many franchise honors, including awards for guest satisfaction, product quality, revenue management, architectural design honors, safety records, and many community services awards.
Brand Expertise
Pacific Pearl Hotels is a third-party, brand-approved management company with the proven ability to operate leading global hospitality brands, including Hilton, Marriott, IHG, Wyndham, Hyatt, Choice, Accor, Best Western, and more. Our expertise spans luxury five-star resorts and spas, full-service hotels, select-service properties, and extended-stay accommodations.
With a strong track record across California, New Mexico, Texas, Arizona, Las Vegas, and Mexico, we are recognized as a premier operator in the Southwest and beyond. Building on this foundation, we are expanding internationally to dynamic destinations such as Mexico, Spain, and the Maldives, bringing our hands-on approach, operational excellence, and guest-first philosophy to each property we manage.
Accolades Earned
6th
Ranked 6th of the Top 100 independent, Third-Party Management Companies as listed in the Previously earned issue of Hotel & Motel Magazine
16th
Ranked 16th of the Top 100 Management Companies as listed in the Previously earned issue of Hotel Business Magazine
14th
Ranked 14th of the Top 25 Hotel Owners as listed in the Previously earned issue of the National Real Estate Investor Magazine
12th
Ranked 12th of the top 100 Owners & Developers in the United States as listed in this Previously earned issue of Hotel Business Magazine
Employee Relations
We aim to maintain an environment that nurtures and enhances the skills and creativity that each of our employees brings. We understand that honesty, openness, recognition and trust must exist to ensure our success as a corporation and as individuals. The philosophies we operate under at Pacific Pearl Hotels help our personnel to stay highly motivated, secure in their environment and confident in their abilities to perform.
Sustainability at Pacific Pearl Hotels
At Pacific Pearl Hotels, sustainability is not just an initiative — it’s at the heart of how we do business. We are committed to creating unforgettable guest experiences while protecting the planet we all share. Our hotels reduce energy and water consumption through innovative technologies, minimize single-use plastics, and support local farmers and artisans to celebrate the culture of the communities we serve. With wellness-focused amenities, eco-friendly design, and a dedication to continuous improvement, we align guest wellbeing with environmental stewardship. As we expand globally, we remain guided by integrity, accountability, and a vision for growth with responsibility — ensuring every property we manage contributes to a healthier planet and stronger communities.
Technology & Data
At Pacific Pearl Hotels, we leverage the latest hospitality technology to optimize every aspect of the guest journey and enhance operational efficiency. From digital platforms that simplify booking and elevate the on-property experience to smart systems that streamline internal processes, we use innovation to deliver seamless, memorable stays. Our approach is deeply data-driven — guiding decisions with real insights to maximize performance, profitability, and guest satisfaction. Always open to collaboration, we welcome partnerships with technology leaders to stay at the forefront of hospitality innovation and drive measurable results for our owners and stakeholders.
See Case StudiesCase Studies
Our track record speaks through the performance of the hotels we manage. From repositioning underperforming assets to driving market-leading results in luxury, select service, and extended stay segments, Pacific Pearl Hotels consistently delivers measurable success. While many of our case studies are tailored for private discussions, we welcome you to reach out directly for detailed examples of our performance, strategies, and results.
Corporate Citizenship
At Pacific Pearl Hotels, we take citizenship very seriously. We firmly believe it is our responsibility to give back to our community; thus, Pacific Pearl Hotels contributes annually through our corporate offices, as well as through all of our hotels nationwide. These contributions serve to benefit a variety of social, charitable and community organizations. Our personnel's involvement in leadership positions within these organizations is just as important as our financial contributions.