Services
At Pacific Pearl Hotels, we combine deep industry expertise with a hands-on ownership approach to unlock value, revive operations, and build lasting success for every property we manage.
Corporate Philosophy
At Pacific Pearl Hotels, we pride ourselves in the lasting relationships we have built and continue to nurture during our 35 years in the hospitality industry. As a company that owns and operates hotels, Pacific Pearl Hotels brings a unique and experienced perspective to managing hotels. We identify opportunities for growth and formulate solutions to provide our partners with rapid operational revival. Our work with our partners results in improved cash flow, profitability and stabilized performance throughout our portfolio.
Operations
Pacific Pearl Hotels, LLC is approved and preferred internationally by recognized hotel companies. Pacific Pearl Hotels serves as a hotel owner, operator and 3rd party management for 134 hotel transactions, many of advanced to win franchise honors in their respected markets.
Whether we are acquiring and operating a 5-star resort, hotel convention center, or a select-service asset, our company provides management services that exceed all industry benchmarks, regardless of the market. To achieve this, we assist our investors with underwriting, re-positioning, re-branding, franchise agreements, property improvement plans, and revenue strategies during acquisition. Pacific Pearl Hotels recognizes that each acquisition is unique, and we are prepared to construct a plan of action that fits the acquisition in question. We specialize in select service and extended stay hotel operations.
Human Resources
We understand that in order for our employees to care for our guests to the best of their ability, we must nurture our employees as best as we can. This philosophy drives a high satisfaction level and an incredibly low employee turnover. Employees in the Pacific Pearl Hotels family are eligible to receive competitive health benefits as well as participate in bonus programs and training opportunities. Our experienced HR team handles these core fundamental areas:
Centralized Accounting
Pacific Pearl Hotels' corporate accounting team oversees all financial aspects and operating performances at each of our managed hotels. We believe centralized accounting and constant communication between property improves each hotel's performance while maintaning low cost controls. Various services include:
Food & Beverage
Whether our food and beverage department addresses room service, lounge, restaurant, or catering events, Pacific Pearl Hotels understands that the key to successful operations is grounded in exceptional customer service. We strive to constantly exceed the guests’ expectations by focusing on high quality and natural ingredients. Our corporate team and on-site property managers monitor daily food and beverage performance through reporting systems for revenue, expenses, and ordering and labor to meet brand established standards and our own quality control.
Management
Centralized and Collaborative Hotel Revenue Management.
For any hotel, revenue management is a priority. Pacific Pearl Hotels' group of revenue management experts work hand-in-hand with our property-level team to develop goals and strategies that increase market share growth and maximize revenue. We strongly believe this collaborative approach to revenue management sets us apart from the average property management company. While our corporate culture supports the initiatives of our brand partners with advancing yield and inventory pricing expertise for all distribution channels at each unique property.
Asset Management
At Pacific Pearl Hotels, we manage each property with an owner’s mindset—carefully analyzing market performance, maximizing asset value, and delivering clear, ongoing reporting. Our expert operations team ensures every hotel excels by balancing the needs of guests, owners, and staff—keeping each asset performing at its peak, both operationally and physically.
Sales & Marketing
Pacific Pearl Hotels takes a hands-on, customized approach to management—aligning each property’s strategy with its market conditions. Our corporate team collaborates closely with on-site staff to optimize sales and revenue, while providing tailored training and tools to support brand-driven marketing efforts.
Other Commercial Real Estate
- Multi-Family – Pacific Pearl Management has managed five multi-family communities totaling over $100 million in value.
- Office – Pacific Pearl Management has managed two office buildings.
- Retail – Pacific Pearl Management has managed two retail centers.
- Condo Communities – Pacific Pearl Management has managed two Condo Communities including HOAs in Honolulu, Hawaii and Santa Fe, New Mexico.
- Self-Storage – Pacific Pearl Management offers professional management of self-storage facilities.
Consulting
Pacific Pearl Hotels offers comprehensive consulting services to help hotel owners and investors maximize their property's potential. Our experienced team provides expert guidance in areas such as market analysis, operational efficiency, financial performance, and strategic planning. We work closely with our clients to develop tailored solutions that drive growth and enhance overall asset value.
Hotel Development & Design Consulting
- Concept development and feasibility studies
- Brand selection and positioning
- Design advisory to maximize guest experience and ROI
- Pre-opening planning and critical path execution
Operational & Management Consulting
- Concept development and feasibility studies
- Brand selection and positioning
- Design advisory to maximize guest experience and ROI
- Pre-opening planning and critical path execution
Investment & Asset Consulting
- Market research and feasibility analysis
- Acquisition due diligence and underwriting support
- Asset repositioning strategies
- Owner representation and investment advisory
- Exit strategy planning